Contact ZombieCouple
Contact ZombieCouple support at support@zombiecouple.tv for help with videos, payments, refunds or deleting your photos.
Last updated: 2026-10-16
Write to us about anything: a video that didn't come out right, a payment, a refund, or your account.
Signed in? Open a ticket
If you have an account, you can also open a support ticket from Settings → Support Tickets. Include your order number for anything about a payment.
Common requests
- A video failed. You don't need to contact us — failed renders refund their credits automatically.
- Refunds. Unused credits can be refunded within 7 days of purchase. See the Refund Policy.
- Delete my photos or videos. Email us from the address on your account and we'll remove them.
- Report misuse. If someone made a video with your photo without your permission, email us and we'll take it down.